The guy who made the signs for the shop called this afternoon and said he had them ready. He also told DH that the cost was going to be $208, $8 over the amount we were originally told. Now $8 isn't a huge difference but DH asked him why it was more. He said it's because since we're getting signs made in two batches, it means two trips for him. Ummm no. DH never asked him to deliver the second set of signs. He'd planned to pick them up and install them himself to save us $100 on the second set. DH decided not to push it, though, so the guy said he was on his way over to install them.
The guy got here and although the art work looked nice the background of the sign wasn't yellow as DH had requested but orange! The guy took the signs and left and just called and started arguing with DH that the color is "Safety Yellow". Well, call it monkey yellow if you want but it's orange and that isn't what we want. Finally the guy told DH he isn't going to re-make the signs and that maybe they should just forget it. DH agreed.
So now he's on the phone trying to find another sign company. We need signs and soon! People have a hard time finding us!
Anyway, I'm not impressed with their customer service. Not at all.
Grr, business related rant
January 16th, 2008 at 10:09 pm
January 16th, 2008 at 10:31 pm 1200522692
January 16th, 2008 at 10:35 pm 1200522919
January 16th, 2008 at 10:36 pm 1200523008